The VISIRA Guarantee
Twelve months. If your set is not what we said it is, we make it right. The fabric, the fit, the finish. All of it.
What it covers
- Fabric or seam defects in normal use
- A set that arrived different from its description
- Loss of the cool touch feel when cared for as instructed
What to do
- Message us on Amazon from your order page.
- Tell us what is wrong. A photo helps.
- We reply within two business days with a replacement or a refund.
Amazon's own return window applies first. The guarantee is on top of it.
What it doesn't cover
Damage from bleach, fabric softener, hot washing, or drying on high heat. The care guide is short, and it matters.